Why are my Skype contacts or credit missing?

If you're signed into Skype but don't see your contacts or Skype Credit, you probably just signed in to a different account than you were expecting to see.


How did this happen?

• You might have multiple Microsoft accounts and not even know it.
  Have you ever used Outlook.com, Hotmail, Office 365, OneDrive, Xbox, or Windows? The email address you use for those services can also be used to sign in to Skype. If you have more than one account, you can be signed in to Skype but not with the correct account where your contacts and Skype Credit are stored. contact our skype technical support phone number +1-844-715-1512
• Someone else may have used your device to sign in to their Microsoft account.
  Someone like a friend, family member, child, or spouse may have used your device to sign in to their account and forgotten to sign back out.

Follow these steps to sign in to the correct Skype account:
 

1. Do you have more than one Skype account?
    
• Do you use an email address to sign in to other Microsoft products or services such as Xbox, OneDrive, or Outlook.com? If you recently signed in to one of those other services, it's possible you may be signed in to Skype with a different Microsoft account.
   
• Do you use Skype on more than one device such as your desktop computer or phone? It's possible you may be signed in to a different account on each device. 

If you are unable to fix ,you can contact us for help skype technical support phone number +1-844-715-1512